White Rock Jewellers Ltd at 1711 152 Street, Surrey, British Columbia V4A 4N3

Full information about Establishment and jewelry store White Rock Jewellers Ltd at 1711 152 Street, Surrey, British Columbia V4A 4N3

Contacts

Types:
Establishment   Jewelry store  

Phone number:
+1 604-560-1826

Address:
1711 152 Street, Surrey, British Columbia V4A 4N3
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Working times

Sunday 12:00 — 17:00
Monday 10:00 — 18:00
Tuesday 10:00 — 18:00
Wednesday 10:00 — 18:00
Thursday 10:00 — 20:00
Friday 10:00 — 20:00
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Reviews

  • Taryn Z
    17.02.2018
    ★ ☆ ☆ ☆ ☆
    I took our two wedding bands and my engagement ring to be re rhodium plated, and specifically chose White Rock Jewlers because they are the only place that provides the service in house.
    When I went to pick up our white gold rings, I was shocked to see that they were all re rhodium plated to yellow gold. When I pointed this out to the shop keeper, Andy, he said that he would re-do the service free of charge. Feeling hesitant to leave my $17000 engagement ring with them for the second time, I politely told them I wasn’t happy with the service and asked for a refund. They refused to give me a return and said that wasn’t their policy.
    It’s poor customer service to charge for something that was done incorrectly and now I’m out $150 and stuck with yellow gold rings. I now have to take them to another jewler to have them re rhodium plated to white gold.
    Buyer beware when dealing with White Rock jewellers.
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